If you attempt to pay for another rider with a pass on your goCard, a red screen will appear and the words “Insufficient Funds” and “Card Already Used” will appear on the screen. If your card is stored in your wallet, near chip-based cards that use radio frequency information, or near another goCard, please relocate it. Purchased products are loaded on your card within 24 to 48 hours. Distribution of VIAtrans goCard IDs and reduced fare goCard IDs such as students, seniors, active-duty US Military has begun and will continue. • Online: Web Portal Your goCard is durable and designed to last six years. A live agent will walk you through obtaining a replacement card. No. If travelling with a companion and you decide to use your goCard to pay for them, then keep in mind that second tap will deduct a full fare amount for your companion. Each rider must have his or her own goCard. You do not need to ask the bus operator for a transfer when using goCard. On the login screen, select “Forgot your password” and follow the prompts to reset it. You must tap your goCard on the reader when you are attempting to pay your fare with the goCard. You will be asked to quote or enter the 20-digit serial number appearing on the gift card. Stay tuned for goCard updates by subscribing for emails regarding VIA’s newsletters and service alerts. • Online: Web Portal No. Just download and complete the … Passes and tickets on your card are not activated until the first time you ride. The goCard is all you need if you’re a Senior, a Student, or anyone who qualifies for reduced fares. goCards expire after six years. About go card. • Any VIA Customer Service Center – card must be present. © 2020 ViaCard; Política de Privacidade; Política da Qualidade Segurança e Ambiente da Lusoponte You may inquire on the balance of your card by calling Customer Service, using the Web Portal online, or visiting the Customer Service Center. The amount of your tip is still your choice though. Simply tap the card to pay your fare on the bus. To obtain a senior goCard ID visit any VIA Customer Service location with your government-issued ID. Or you can check your balance by visiting the card issuer’s site and entering your card’s 16-digit number and security code. Click an icon below to view frequently asked questions about your card. Australia Post Load&Go reloadable Visa cards are no longer valid and will not be accepted. The transferring of a balance from a previous card to a new card cannot be done online. Once goCard is fully launched, children will be eligible to obtain their own goCard ID so discounted passes can be loaded onto their card. To use your senior goCard ID, simply board the bus with your goCard ID handy. • You can add cash value or a pass to your goCard without having to create an account online by going to a VIA Customer Service Center. You can load dollar amounts on your goCard to pay for single rides. • Ticket Vending Machine (TVM) – located inside the VIA Metro Center, 1021 San Pedro Avenue Itâs just the same as paying with your debit card. Only the person eligible for the VIAtrans service can use the VIAtrans goCard ID. • VIA is currently testing the functionality of the goCard system by distributing goCards at VIA Customer Service Centers. Any value or passes on a registered goCard is protected if lost. Try tapping your goCard again by holding it flat against the reader until you hear it beep. You may apply to determine eligibility for VIAtrans. When transferring to another bus, your goCard will activate a free transfer ticket if the subsequent trips are within 2.5 hours. Forgot your password? You can use your gift card anywhere Visa is accepted, supermarket, gas station and even online. To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center. If you do not have cash value on your card, then the reader will not accept payment for your companion. Be ready to present a government-issued ID and $3 dollars for a replacement card. Know your balance before you shop: Check your balance 24 hours a day at any Walmart register, www.walmartgift.com or by calling 1-866-633-9096 . If you added your Apple Card to your iPad, you can go to Settings > Wallet & Apple Pay > Apple Card, then tap Make a Payment or set up Scheduled Payments. Hotels and car rentals often require a credit card and thatâll mean that they have to put a âholdâ on your cardâso part of the balance of your gift card may not be available. When using your card to ride a VIAtrans vehicle, you will continue to show your ID to the van operator to verify your identity. It is a great addition to VIA’s innovative goMobile ticketing app. A Visa Gift card canât be reloaded with additional funds. Then tap your card each time you board a bus and the farebox reader will deduct the appropriate fare. Report a lost or stolen card immediately to the card issuer by calling the toll-free number listed on the issuerâs website or in the card documentation. *If you have a Reduced Fare ID or VIAtrans goCard ID, your card’s balance is automatically protected. Convenient. Note: Additional/unnecessary taps will automatically attempt to charge a full fare. Some physical gift cards bought from Amazon.com don't come with values printed on them. Option 2 – Show your goCard ID to the bus operator (picture facing the bus operator) and insert cash or pay for your trip with a e-fare ticket. If you lose your VIAtrans goCard ID, please visit the VIA Metro Center. Protect it. Riders using a goCard ID to pay for their fare must tap and show the goCard ID to verify their ability to ride at a discounted fare. You can have multiple goCards associated with a single account. Reduced fare goCard IDs are specially encoded so the system automatically gives you the discounted fare if appropriate. In Canada, Prepaid Mastercard ® is issued by Peoples Trust Company under license from Mastercard International Incorporated. To add a Reduced Fare goCard to your online Web Portal account, you must select “link a registered goCard”. • On the vehicle: After tapping the card on the reader you will be prompted with the remaining balance (cash value or days). The reader will “beep” and display a confirmation that your card is valid (the screen will turn green and say “Fare accepted”). Travel seamlessly across South East Queensland by touching on at the beginning of your journey and touching off at the end. Load products immediately onto goCards at VIA Ticket Vending Machines that accept cash and credit cards. Register my go card. Check your card’s expiration date online through the goCard Web Portal or goCard Ticket Vending Machine. How To Access Oklahoma Way2go Card Balance. And, for tipping, the merchant or issuer may decide to authorize your transaction for an additional 20% above your total bill. For an online checkout, youâll enter your Visa gift cardâs 16-digit number, expiration date and CVV in the appropriate form field. • Stored Cash Value: Do you pay as you go? For those times when a gift in the hand is the way to go, you'll find Steam Gift Cards at retail stores across the world in a variety of denominations. Please reach out to your employer’s Human Resources office to find out which option they have selected to offer. No. To use the go card, users hold the card less than 10 cm away from the reader to "touch on" before starting a journey, and must do the same to "touch off" the service at the end of the journey. Only the person in the picture can use the senior goCard ID. Although your gift card will not be accepted at locations outside of the United States, it's welcome at millions of locations within the U.S. where Visa Debit cards are accepted. To check the balance of your Target eGift Card, follow this link or call 1-800-544-2943. Go-To Card serial number Where's the serial number? Shortly after testing has concluded the goCard will be made available for the general public at all VIA Ticket Vending Machines located at VIA Customer Service Centers. In a store, youâll just slide or insert your Visa card to pay. No purchase fee. The red light indicates that you have already paid your fare (by using a pass) and that your card cannot be used twice. The terms and conditions are listed in VIA’s Privacy Policy. Due to certain promotions or various factors, it’s possible that you may need to check the terms and conditions of the card to know exactly where you can spend your money, and where you can’t. Conditions ; Enter the activation PIN code.The PIN code is the last 4-digits of the wireless number associated with the promotion card. It will serve as your Pass and ID in one. If your card is stored in your wallet or near chip-based cards that use radio frequency information, please remove it and tap it separately to the reader. Load your goCard electronically with transit passes or stored value (cash amount). During this testing phase VIAtrans customers are now allowed to load their goCard electronically with stored value (cash amount). Your new VIAtrans goCard ID has a smart chip embedded in the card, so during this testing phase, you have access to a safe and secure alternative to paying cash fares. If you have registered your goCard, you may report a lost or stolen goCard by calling the VIA goLine at (210) 362-2020. Stay tuned for goCard updates by subscribing for emails regarding VIA’s newsletters and service alerts. VIA goCards are now available at the VIA Information Centers. Physical Gift Cards are also a great option when you have cash in hand and want to spend it on Steam. No. Shop. If you get another card in person, then log in to your account, and click on “Register a card” to associate the new card with your account. Option 1 – Pay with your goCard ID by tapping your goCard ID on the reader inside the bus and then show your goCard ID to the bus operator. You’ll be able to load your goCard electronically with transit passes or stored value and tap your card when boarding a bus to pay your fare. Your goCard ID is not transferrable. Then, enter your gift card number, expiration date, and the 3-digit-code on the back. If your gift card states Valid only in the United States on the front, your issuer has issued a Domestic Use Only card. 3. Yes. As a beta tester, if you’ve created an account on the goCard Web Portal online, you can suspend your card at any time. Do not bend, puncture or wash it. The VIA goCard is a new electronic reloadable fare card. It will also show you the balance left on your card. Riders with a goCard ID will need to tap their goCard to pay their fare and then show their photo ID to the operator to verify their identity prior to continuing to their seat. Accepted all over. Select Retailers (Coming Soon) Riders who qualify for VIA’s Reduced Fare Program, for example seniors 62 and older, are given a Reduced Fare goCard ID which are specially encoded so the system automatically gives you the discounted fare if appropriate. Seniors 62 and older qualify for one free senior goCard ID. A goCard can be suspended if it is reported lost/stolen or if we have problem collecting payment for the value on the card. These materials should include the issuer's terms and conditions for use. Check your gift card balance now. Your goCard is not transferable. • A safe and secure alternative to paying cash fares You will need to pay in full using one form of payment. * Entering your serial number allows you to check your balance, add value, view transaction history, register your card, enroll in Auto Refill or deactivate an existing Go-To Card or pass. ; Enter the first 10-digits of the AT&T Promotion Card and select Continue. Earn up to 4X in credit card rewards with the Altitude® Go Visa Signature® Card. During this resting phase, you have two options: Youâll want to make sure that your gift cardâs balance is enough to cover the amount of your purchase. After you click “Submit,” you’ll see your gift card balance. Visa ® prepaid cards are issued by MetaBank ®, N.A. Quickly find your card balance for a GiftCards.com Visa gift card, Mastercard gift card, or any major retail gift card. VIA goCard is a durable plastic card with a smart chip designed to make your transit experience simple and secure. When tapped, the goCard will first use the smallest pass available. Load&Go cards no longer valid. If transferring from a Regular Service (including Primo or VIVA routes) to an Express Service vehicle, your goCard will activate a free transfer and deduct the upcharge amount. Simplify transfers – your goCard is programmed to automatically know when you are within the transfer window and charges accordingly. If you have previously loaded cash value on your VIAtrans goCard ID, you may tap your goCard ID on the reader inside the VIAtrans vehicle (VIA and MV Transportation vehicles) to pay your fare. Apple Account Balance Redeem. A VIAtrans goCard ID is required to ride VIAtrans service. The new goCard ID works just like your VIA ID. If you have registered your goCard, you may report a lost or stolen goCard by calling the VIA goLine at (210) 362-2020. In this case, you can view the value by going to Your Orders.In Your Orders, find the gift card order, and compare the 16-digit serial number (located beside the gift card amount) in the order details to the serial number on the back of the gift card. No. Once the gift card is activated, you can check the balance of the card online or by calling 1 888 VIA RAIL (1 888 842-7245). Secure. Register your go card Take advantage of these great benefits: activate auto top-up or make a one-off top-up; view your go card balance and travel history; update your account details and check your go card's expiry date; protect your balance if your go card is lost or stolen; transfer funds between go cards; report an incorrect fare; apply for concession fares. Some benefits include faster boarding, card balance protection with registration, account management, secure purchases, safe and secure alternative to paying cash fares, and more durable than magnetic stripe cards (e-fare cards). Simply tap the card on the goCard reader inside the bus. If your transaction canât be completed, youâll need to use your card inside the station. Keep in mind, there will be a $9.95 fee assessed to your card balance to replace your card. Each Reduced Fare goCard is automatically registered by VIA and therefore will have its own account. Youâll just want to make sure your gift card is already activated. Help. Partial payments are not deducted from the goCard. It is always important to check your balance before using your card. If youâre interested in a Visa card that can be reloaded, visit the Visa Prepaid card page. The merchant will handle the return like any other Visa transaction and may put the funds back onto your card. Pay for your bus or VIAtrans ride with a durable, reloadable smartcard. Currently, the smallest purchases you can make are either a One Day Pass or $5 cash value. Be ready to present a government-issued ID and $3 dollars for a replacement card. Your goCard ID is not transferrable. • If you want to add value to your goCard without having to physically visit any locations, VIA offers an online alternative, goCard Web Portal, in which you may create an account and add value to your goCard. When your go card balance falls below $5, it will automatically top-up with the amount of your choice. • Shortly after testing has concluded the goCard will be made available for the general public at all VIA Ticket Vending Machines located at VIA Customer Service Centers. You may request a replacement card so your remaining balance will be restored. The VIAtrans goCard ID is free! This code will allow you to either register your goCard for the first time or link your goCard to your Web Portal account. 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