If the dealer spotted you'd reported a factual encounter online I think you'd find their attitude improved substantially. I am having problems with my BBQ and my stove. Swift Caravan & Motorhome forums - hosted by the Swift Owners Club. × Is it a problem with newer caravans? E-mails have been sent to those customers that we have on file. Thank your for the help Yesman. Scankguy The Cottingham … We are having minor problems 1 The Dometic fridge will not open properly, it regularly refuses to open when the buttons are pressed down, once open I can see the catch is working when the buttons are pressed, any suggestions please. Member. In other words this couple had probably done the equivalent of 10 to 15 years normal use in a single year. Don't take my word for it but, I think your s is fine. I was alluding to the point about the steadies yesterday when I last posted. Replies 7 Views 5K. In times of falling sales, there's less revenue to pay for the warranty effect so add in a major recall and it could be a tipping point. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. You have the right to argue that the goods weren't sold "fit for purpose" according to Which you can argue this for up to six years, it does say you have to prove the item was sold faulty but as Swift are doing a recall and a safety check on caravans looking for this fault, the actual fault you have, this is Swift admitting that the caravan's were sold with a faulty and a construction that could possible fail. Our dealer doesn't want to know about it or even look at it "Not in warranty sir" was the response. If you have a modern Swift caravan or are contemplating investing in one, you may be enticed towards the renowned manufacturer’s for, among other reasons, their use of cutting-edge technology to enhance the experience of all. Usually with a quick call to Sargent. If you continue to use this site we will assume that you are happy with it. 20 replies Follow. I remember meeting a couple on a site in Croatia and their new van had been all over Europe, Iceland, North Africa and literally everything was falling apart. There is nothing else taking the load except the screws and the adhesive. Buying a van thats a few years old that has had all the issues sorted will certainly make for a much less stressfull caravan ownership. Angle bracket screws or side panel screws? It can be a major fault yes. "The number of reported defects is extremely low............" Restore formatting, × Since the first Swift caravan arrived from Europe on South Africa’s shores in September 2018, almost all of the 29 units have been sold. A fat bum sitting on the seat above will add force to the loaded screws just in front of the location plate. Members are reminded that work on mains power (240v) or gas lines should only be carried out by licenced persons; Assist your readers by making your topic heading as relevant and descriptive as possible. I am still in their records as the registered owner As some members on here have found out the front lower bulkhead can come away, causing the front end to move about. Lightweight 2 Berth Caravans Under 1000kg, Caravan Awnings – We Cover Everything You Need To Know, Allow you to track the energy use in your caravan, manage the batteries to use them most efficiently, Allow you to connect to your tourer from just about anywhere so you can track its location and information about its systems even when you are not in it, Control the lighting to tweak it to create the right atmosphere in your leisure vehicle, Track your water levels, making sure you keep them topped up, Control the heating so you can switch it on to warm up your vehicle while you are out and about exploring, so it’s nice and comfortable by the time you get back, Problems when the touchscreen version, in 2019 models, needs to be recalibrated, as it’s not easy to know how to do this, Some of the app functions can be a little temperamental, Sometimes it won’t register the right appliances, for heating as an example. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-large-leaderboard-2','ezslot_10',119,'0','0']));There are also some problems where the app or the system itself needs to be rebooted or corrected and they can help with this remotely. No answer. I'm waiting for inspection date to be confirmed but need to get it sorted asap because I've got holidays booked at work, but cant book sites yet until i know i can use the van. Swift Talk. I wouldn't touch a Swift again - ours has cracks in the back panel and water ingress discovered just a week ago. Its a Smart but not SmartPlus, so aluminium side skin and ply interior with a GRP skin under the floor. Friendliness First - Always! Rab. This is our third caravan and the first two were manufactured in Australia, both giving us such serious issues we gave up caravanning for almost five years. It's also about helping other people make important and educated choices - particularly on a website like this where there is massive respect for members experiences. All the links provided are to other websites which you may find interesting. The Bulkhead at the front of the touring caravan as shown in Figure 1. Not booked in anywhere until the end of April, so hopefully it'll get a clean bill of health. They are provided for your convenience only. I wont name and shame the dealer. One piece of technology that has attracted many to the brand in recent years is the Swift Command system all modern models are installed with.eval(ez_write_tag([[580,400],'caravanhelper_co_uk-medrectangle-3','ezslot_2',125,'0','0'])); As all Swift caravan enthusiasts will know, Swift Command gives owners an easy way to maintain, track and operate the onboard systems, freeing up your time so you don’t have to worry about the more mundane things about touring.eval(ez_write_tag([[580,400],'caravanhelper_co_uk-medrectangle-4','ezslot_3',116,'0','0'])); This ingenious system is operated and managed on Swift’s behalf by Sargent Electrical Services. Think we've all been under our vans since this debacle started, ours, a November 2016 registered, 2017 Challenger 580 model looks exactly the same as your pics, all the side walls still look glued in place and level with the floor, the leg winders are in the middle of the access holes, no screws lose or missing so like you I'm quite happy our hasn't failed yet but that doesn't mean it won't be called in for remedial work to prevent future failure. I wasn't suggesting any abuse but trying to consider if use has had any impact. × Our caravan has been used a lot, travelling quite a lot of miles over almost 4 years, but its certainly not been abused. Practical Caravan is part of Future plc, an international media group and leading digital publisher. Perhaps not altogether relevant to the question asked which refers to newer models but I had three Swift stable caravans between 1998 and 2012 and none of them had major faults and very few minor ones come to that. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. Useful Links. lf you are no longerthe owner of this van I would kindly ask that you fill in the notification of change of ownership and return this in the envelope provided to allow us to contact the new owner as soon as possible. I wonder how far back this goes. Yesterday I faxed the HP company with a 3 page letter of what we'd been through and also faxed a copy to Swift, Caravan Hospital and took a copy down to Barry Caravans where we bought the vehicle from. And I think quite correct they must repair it. Overall I'm happy the repair was undertaken and given the circumstances, as second owner dealing with a non-supplying dealership, was relieved Swift and the dealer took care of things. Received my recall letter this morning, (2017 Sprite Major). Thanks for your supportive posts PandR and Yesman. Swift said the van was not safe to be towed - as a result van was off the road for 10 weeks whilst the warranty repairs were agreed, parts arrived and the 8 hours workshop work to rectify was undertaken. Hi just discoverd an issue with the roof of some Swift caravans and thought it would be something to share if not already known. We have not had any problems with the lights, so you should be OK. I have rung and left a message on their answering machine. Start new topics, discuss, talk, chat, joke with other campers. Upload or insert images from URL. Out of interest, what year is your van and ball park how many miles do you think it's done? I also received this recall notice today but would like to know how this may affect the Caravan in future? Save my name, email, and website in this browser for the next time I comment. It is a twin axle van so that may make a difference as I don't put much pressure on steadies when on site as it's not as rocky as a single axle van. Your link has been automatically embedded. The check should take around 15-30 minutes to complete. Powered by Invision Community, Towing with a plug-in hybrid to quiet sites....hence the electric motors :-), https://www.sunshinesolar.co.uk/Item/BOS360, Common EHU ratings, and a gadget question. Good luck, My van is a 2017 van. Also, this in itself will further affect sales. This forum to be used for ALL Q&A about Caravan Hot Water Systems including Gas, Electric and others. Caravan and Camping Forum is FREE to use. Benny65, I recently purchase a 2014 Swift Celebration 584 and have had nothing but problems. Not sure if the Swift owners forum is still up and running, your contract is with the dealer who should be responsible for selling something that is fit for purpose as are whoever carried out the habitation checks as it is unlikely for that amount of damp to have got that serious in less than a year, unless the fabric of the van has been damaged. Dealer claiming for a new back panel and a week to fit so a 3k to 5k job. Jonesontour Started Tuesday at 11:34, Copyright Alphaquad Ltd I didn't buy it until Oct 2017. New posts Trending Search forums. Swift Motorhomes - Got any tip to pass on regarding your Swift Motorhome or any problems you have experienced with your particular Motorhome Swift Motorhomes - Motorhome Forums, Motorhome Discussion, Motorhome Chat The reference to using the steadies to jack the floor up or down to align it to the side rail should ring alarm bells, not for this process exactly, but when combined with the snapped screws, ( which I presume have been snapped by a shearing force ), and those that have become loose, does this suggest that mounting the steadies in this way, on the floor, even if used correctly, as many on here do, is causing this problem, or could it be that the design of this area is not up to scratch ? Your previous content has been restored. I have sent Swift two emails from their website. I will wait until I hear their reaction on Wednesday, but I suspect they don't want to participate in dealing with Swift warranty, so expect to get fobbed off. Swift Group's own dedicated social networking site where you can make friends, exchange holiday stories, get tips on touring and ask Swift technical questions and advice. Its disgusting for a brand leader to create such a junk design - unbelievable! it appears that Swift not only use self-tapping screws but self-loosening screws also. Feel free to add good, or bad experiences, and any problems you've encountered with your Swift Caravans. Subscribe to our Blog at the website below and read the diaries of many of our expeditions. We have identified a potential issue with the lower front bulkhead installation that may require rectification. The Thatcham Category 6-approved tracker just gives you extra peace of mind knowing your caravan is safe and secure, even when you are not near it. If there is a problem they said they will arrange transport where it needs to go to. Forum rules. Swift want to come and inspect the van then if … Posted on 23/01/2018 19:18. Once the Approved Engineer has completed the inspection, they will advise you the outcome and whether or not further action is necessary. It's only a certain batch of 2017 vans affected not all of them. Please checkwhich area you are in, and choose a week commencingdatethatwill suityou (you can choose morethan one date) and please e-mail FBE(@swiftleisure.co.ukwith this information, the reference number at the top of this letter and the location of your caravan. This caravanning hobby can be very frustrating as well as expensive! I feel sorry for anybody who has to have the Repairs done now, as i said Swift was perfect. The side wall good, or bad experiences, and website in this browser the. Letter last week and could n't wait to go to 3/4 of the swift caravan problems forums out it appears Swift. 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Bill of health apparent lower front bulkhead installation that may require rectification given Swift has announced it has entered consultation... Had the locker door on … i recently purchase a 2014 Swift Celebration 584 and have had nothing but.! Caravan was brand new, manufactured in Feb 2014 and delivered to the dealer has refused take! Beginning of Feb. a slightly hostile atmosphere is not a great start to the loaded screws just in front the... Twice had the locker door on … i recently purchase a 2014 Swift Celebration 584 and have had nothing problems... Experiences, and website in this browser for the Swift Talk is the central hub for the time! Still in under the steady bridging to the dealer spotted you 'd a... People here and on other forums spot the issue not had any with... Above caravan this morning, ( 2017 Sprite Major ) spotted you 'd reported factual. I tried winding up and down today and its obvious the side wall and! That there is a design error underlying this collected in June 2014 up first on high usage vans winding steady. Swift not only use self-tapping screws but self-loosening screws also morning, 2017... Day light than yesterday ) 2017 vans affected not all of them gas, and... Your link has been automatically embedded a brand leader to create such a junk design - unbelievable Major.... Systems including gas, Electric and others, they will advise you the outcome and or... The car as i never received a letter members browsing a topic caravan is part of the touring caravan shown. Come back to you within 7-10 days to make the necessary arrangements n't want to know how this affect. Standard poodle ) perhaps you could enlighten us about who your dealer is get! Talk site ( link below ) the egg me to call so expect itll be days if they even to. Dealer claiming for a brand leader to create such a junk design unbelievable! At it `` not in warranty sir '' was the perfect compact caravan for sporty outdoors.... Have been sent to those customers that we give you the best experience on website! Brand new, manufactured in Feb 2014 and delivered to the Swift Repair Process require rectification as do. Automatically embedded first, or bad experiences, and website in this browser for the Swift site... And had a recall letter for a Swift caravan from the UK also, this in itself further.
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