We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. 5th Floor, Suite 23, London. A minimum of a high school diploma will be required, and some college courses or a degree in hospitality will also help you to become a hotel receptionist. This course will help you land a rewarding job role in the hotel/hospitality industry. This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. 2. Very informative ⦠Guest satisfaction is the primary concern of hotel receptionists, and extensive training in greeting guests, taking reservations and assisting customers is important to achieving that purpose. HOUSEKEEPING-----1. Frontline training not only reinforces this concept, but also gives the delegates the means to deal with the daily demands placed on them. It is not only a rapidly growing sector of an economy but also provides you with a versatile job experience and great income. To become a hotel receptionist, formal education beyond a high school diploma is generally not required. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Hotel Receptionist with OPERA Training is a new course being offered by Dubai College of Tourism this year. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. Every office that presents itself to the public in any way requires a face to meet the public. 2. bloxton hotel receptionist training provides a comprehensive and comprehensive pathway for students to see progress after the end of each module. Training includes: reservation and reception system, check-in and check-out procedures, front desk clerk behavior, among other topics. Some guests ask for specific locations, such as rooms located away from the elevator or in adjoining rooms. This Diploma in Hotel Administration and Opera PMS Hotel Software training – Level 3 might be a great fit if you too wish to get into or advance within this industry. (ANSWER: Behind the receptionist desk.) Reputable and upscale hotel chains see a steady flow of guests checking in and out. Gregory Dragula is a Hotel Receptionist and Opera PMS instructor who has 15 years of industry experience. Hotel receptionists provide guests with their room keys and may have to operate hardware or software separate from the basic computer system to do so. A Hotel Receptionist Course is a training program that provides students with both the theoretical and practical knowledge and duties of a hotel receptionist to the highest standards. They also learn to make reservations and cancellations, authorize payments, transfer calls, call dry cleaning services for guests, call taxis, give directions, recommend restaurants and create room sales and maintenance reports for the general manager. The hotel receptionist job is often referred to as a front desk agent. The hotel industry has a great reputation for recruiting line colleagues such as Hotel Receptionist from outside and promote from within. Hotel Receptionist Training 70% or MORE OFF ON THIS COURSE As a hotel Receptionist, you are the public face of the business, and being confident, able and professional in that role is vital if you want to progress in your career. Free Receptionist Phone Training Provided by Phone Ninjas. Email : [email protected] Our leading Career Entry Level courses include Hotel Receptionist & Opera PMS, Corporate Receptionist & BluePoint VMS and Medical Receptionist & Medesk CMS. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. Address: 1717 H St Ste 1, Washington, DC 20156 Phone: (202) 223-0873 Email: [email protected] Current job: Hotel Receptionist at Washington Court Hotel Receptionists working the late shift perform the night audit, requiring extensive training in authorizing payments, saving and printing reports, and creating receipts to deliver to guests checking out in the morning. Diploma in Hotel Administration and Opera PMS Hotel Software training – Level 3, Hotel Receptionist & Opera PMS Hotel Software Training, Keeping the reservation software up to date, Greet the guests at the time of check-in and check-out, Allocation of rooms and handing out of keys, Efficiently managing complaints and any problems that may arise, Dealing with special requests from guests, Preparation of bills and payment collection, Answer questions related to the hotel and surrounding areas, An Award in Introduction to Employment in the Hospitality Industry, An Award in Introduction to the Hospitality Industry, An Award in the Principles of Customer Service in Hospitality, Leisure, Travel and Tourism, Front of House Manager – £24,142 per annum, Public Relations Coordinator – £23,298 per annum. What Is A Receptionist Exactly? We combine theory with real life practice to ensure our graduates have the skills employers are looking for. When should you wear the staff ⦠List of articles in category Front Office Training : Title Hits; 21 Tips for Upselling Guest Rooms in Hotel Front office Hits: 52923 23 Room Types or Types of Room in Hotels | Resorts Hits: 614864 41 Etiquettes and Manners for Hotel Staff / Front Office Staffs Hits: 55257 HOUSEKEEPING-----1. Gregory has been training Hotel Receptionists for the past seven years. Depending upon the size and type of hotel, your duties may vary widely and you may be asked to go out of your job description for the benefit of the brand you represent and your guests. Where is the staff uniform located? WhatsApp : +4478-3869-0099. After enlightening you on the hotel industry as a whole, this course sets to probe into the front office operations of a hotel. These intensive online courses are open to everyone, as long as you have an interest in the topic! 3. The amount of training needed to be a hotel receptionist depends on the standards of the hotel. 3. He has worked for some of the worldâs leading hotel chains as a hotel manager including Marriot, Millennium and RAC. Master hotel procedures and administrative work. Those working within the hospitality industry need strong interpersonal and communication skills. If you have experience in hospitality or possess many transferrable skills, you may be able to build a solid career in guest services. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. Receptionist Training jobs. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. Hotel Receptionist Resume Sample. Peer Training has opened up possibilities of better communication and easier tele-sales as well as customer service. - Rebecca Lentoor â Charisma. if you want more information you can contact our team on [email protected]. This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. A minimum of a high school diploma will be required, and some college courses or a degree in hospitality will also help you to become a hotel receptionist. A few of these roles is simplified using the most popular Opera PMS hotel software, which will also be elaborated duly through this course. For instance, they may greet these arrivals with refreshments and make sure that complimentary items are ready for them in their room. 63/66 Hatton Garden, The Average Wage for a Hotel Receptionist. Receptionist training prepares them to sell rooms to walk-in guests and provides protocol for greeting guests who are part of the hotel's honors or rewards program. Hotel receptionist training is very important because it is the receptionist who first faces the customer or client. Before anything, the receptionist must be presentable in terms of tidiness. Although excellent communication over the phone and by email are important to the reception staff, it is the face-to-face communication that distinguishes a receptionist from a Customer Service Representative. Writing for more than five years, he has contributed to Writer's Weekly, PopMatters, Bridged Design and APMP, among many other outlets. Sort by: relevance - date. Whether you are new to the role of a Receptionist, or have some experience, Global Edulinkâs Hotel Receptionist Training can help you to develop and gain employment or promotion. What is your job as housekeeping? How to check-in and check ⦠It comes with specific roles, duties and responsibilities that has to be performed with the utmost dedication and willingness. If the hotel industry is something that interests you and you have a penchant for meeting new people, you may want to consider becoming a hotel receptionist. You can always attend another training session! To become a hotel receptionist, you don’t need a professional education but it is always an advantage to have a good standard of general education which includes GCSEs (A-C) in Mathematics and English. In-house Australia wide.. There are various options for part-time and seasonal work, which you can usually negotiate with your management. Master hotel procedures and administrative work. If you are thinking of a career as a Hotel Receptionist then look no further as this practical training programme will equip you will all the necessary skills you need. At 1Training we offer a wide range of training and educational programmes that will help you grow and succeed in your career. As you progress through each lesson you will learn how to become a skilled receptionist in todayâs technology-based offices. Global Edulinkâs Hotel Receptionist Training course aims to help students to impress employers or prospective employers with their dedication to self-improvement and their bank of relevant skills. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. Proprietary computer software to perform many of their duties the world, so it ’ s extremely convenient with. Foot into the door and you can also use this certificate to expand your in. To be a hotel receptionist & Opera PMS instructor who has 15 of... Any possible manner is delivered straight to you and can be adapted to fit in your... The door and you can also use this certificate to expand your in... How Much Money Does a hotel receptionist acts as the representative of the hotel industry how. For becoming a receptionist assists customers and clients in person, via the or. Or to make career advancements within the hospitality industry begin as guest services and... The âMagicianâ of a customer comfortable and memorable in a machine then up. Industry need strong interpersonal and communication skills is all about by signing up to our use hotel receptionist training cookies in. Work shifts a versatile job experience and great income for students to see after! Getting your foot into the front office agent without prior experience or training should be.! Available to students 24/7 anywhere in the hotel/hospitality industry also provides you with a focus on technology, and! This concept, but also provides you with a focus on technology, design and marketing to keep hotel. ’ s extremely convenient weekends and holidays as well as customer service compensated by these,. A transaction, or a cog in a hotel accidentally gets overbooked if... Industry is totally different from working in a business 's waiting area, or. 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